Privacy Policy for INKAROO

Effective Date: April 23, 2026

This Privacy Policy describes how INKAROO (“we,” “us,” or “our”) collects, uses, and protects your personal information in compliance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA) and the Electronic Communications and Transactions Act (ECTA).

1. Information We Collect

We collect information that is necessary to provide our classifieds service and to ensure the safety of our marketplace. This includes:

  • Voluntary Information: Name, email address, phone number, and physical location provided when you create an account or post a listing.
  • Automated Information: Your IP address, browser type, and device information collected via cookies to improve site functionality and security.
  • Financial Information: We use secure third-party payment gateways for paid listings; INKAROO does not store your full credit card or banking details on our servers.

2. Purpose of Processing

In accordance with POPIA, we only process your personal information for specific, explicitly defined purposes:

  • To facilitate the buying and selling process between users.
  • To verify your identity and prevent fraudulent listings.
  • To communicate with you regarding your account, technical notices, or updates to our terms.
  • To improve our platform’s performance and user experience.

3. Consent and Disclosure

By using INKAROO and posting a listing(advert), you provide express consent for the following:

  • Public Display: Your chosen contact information (such as phone number or email) will be visible to other users to allow them to inquire about your listing.
  • Third-Party Service Providers: We may share data with trusted partners who assist in operating our website (e.g., hosting providers, payment processors), provided they agree to keep this information confidential and POPIA-compliant.
  • Legal Requirements: We will disclose information if required by South African law or a court order.

4. Direct Marketing

  • We will not use your personal information to send you unsolicited marketing (spam).
  • You will only receive promotional materials if you have “opted-in” to our newsletter or marketing communications.
  • Every marketing email will include an “unsubscribe” link.

5. Security of Your Information

We take the security of your data seriously and have implemented “appropriate, reasonable technical and organizational measures” (as required by Section 19 of POPIA) to prevent loss, damage, or unauthorized access. This includes:

  • Secure Socket Layer (SSL) encryption for data transmission.
  • Regular monitoring of our systems for potential vulnerabilities.

6. Your Rights under POPIA

You have the following rights regarding your personal information:

  • Access: You may request a record of the personal information we hold about you.
  • Correction: You have the right to request that we update or correct inaccurate or out-of-date information.
  • Deletion: You may request that we delete your personal information, subject to legal retention requirements (e.g., for tax or fraud investigation purposes).
  • Objection: You may object to the processing of your data for specific purposes.

7. Data Retention

We retain your information only as long as your account is active or as needed to provide you with services. If you close your account, we may retain certain data for a limited period to comply with legal obligations or resolve disputes.

8. Cookies

INKAROO uses cookies to remember your preferences and provide a seamless login experience. You can choose to disable cookies in your browser settings, though some features of the site may not function correctly as a result.

9. Contact Our Information Officer

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our designated Information Officer:

  • Name: Business Manager
  • Email: admin@inkaroo.co.za
  • Physical Address: Aberdeen Eastern Cape South Africa 6270

If you feel we have not handled your data correctly, you have the right to lodge a complaint with the Information Regulator of South Africa at: enquiries@inforegulator.org.za.

10. Amendments

We may update this policy from time to time to reflect changes in our practices or South African legislation. Updates will be posted on this page with a revised “Effective Date.”